Ganahl Lumber

I don’t how those guys are still in Business. The cashier, she has no clue what customer service is all about. I asked to buy lumber, she directed as if she is ordering me to the other counter. Guess what, no one was on the counter. So I asked her , can you page someone, she claimed she can’t. So I waited unless one employee who seems off the clock tried to help. She asked her majesty, the  cashier, why didn’t you call someone to help … her majesty the cashier did not like that … then the person who was supposed to be behind the counter showed up … the good helper asked him why did he leave the counter … his answer was: “ I was helping another customer”  … to make the story short it took forever to get help and took forever to get the lumber cut since they are using a look alike table saw … I had to help the only poor guy on site carrying the plywood and working together to cut the lumber that I was charged for … free advise … find another carrier … if I were the manager I would take very drastic measures and fire …. Few want to work on that site …

Everyone in here are awesome. John, Jill, and Amber work the contractor desk here for years. Don has been my main custom order rep…. These people are like fam. They’re great.

Get in get out kinda place.  They have a lot of things that Home Depot don't carry,  not just at the lumber yard  but in hardware and tools as well. For example this 1/2 x 3/4 base shoe
You won't find it at the Home Depot

Great people and paint dept especially the General Finishes

They don't know how to cut a piece of plywood to the right dimension. I asked my senior father to pick up a piece of finish grade plywood at 24.5 inches, it's 24.25! It looks terrible, double check them when you ask them to cut something, straight Bush league, I have to stop now and do something else which is so hard to do as I have kids and it took a lot just to even start to work on this! I am livid

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